LIMITED WARRANTY AGREEMENTS
All warranty claims should be handled directly through Hohm Tech and not the retailer. In the event a product is in need of a warranty claim, follow the steps outlined within “Warranty Center”. Hohm Tech Corporation assumes responsibility for any non consumable products and will have product repaired or replaced at the Warranty Center’s sole discretion.
LIMITATIONS OF COVERAGE:
Hohm Tech provides a non-transferable warranty to the end user (consumer) of a Hohm Tech product purchased from a retailer (online and/or physical brick-and-mortar establishment) that acquires from either Hohm Tech directly and/or from an authorized Hohm Tech distributor. This warranty agreement does not cover any accessories used on or in conjunction with the product itself. Furthermore, the warranty agreement does not cover misuse, user error, tampering, or improper care. This includes but not limited to: water or liquid damage, any modifications from stock product. Stripped threads, wear to finish, or any physical wear and/or damage is not applicable or covered in the Warranty Agreement.
Hohm Tech Warranty Center does not provide warranty assessment over phone.
You must follow what is outlined here within the Warranty Agreement for Hohm Tech product warranty.
Step 1: Download, fill out, and print the Warranty Form here.
Step 2: Send product, copy of original receipt, & the Warranty Form together to the shipping address located on the Warranty Form. *we advise to use a trackable shipping service for your records. In addition, Hohm Tech is not responsible for any shipping damages that may occur while shipping to our facility. It is important to properly package and protect your product.
Step 3: Allow 2-3 weeks for Hohm Tech assigned team member to diagnose and determine best action. Tracking will be emailed to the designated email address put on the Warranty Form.
NOTICE: As of January 1, 2018, any product not actively sold on www.hohmtech.com, but was made available previously, is a product that was originally manufactured between February 1, 2014 and March 1, 2016, and are now void of any extended or implied warranty. All previous products of Hohm Tech carried their original manufacturer warranty from the date of distribution. However, if a warranty related issue were to arise on a product no longer available by Hohm Tech, contact us as we may be of assistance, or we may refer you to a 3rd party that can better support the end consumer and product concern.