Free Returns & Return Policy

HohmTech.com offers free returns on some items. Look for “Free returns” next to the price to confirm that the item qualifies for free returns. Products can be returned within 30 day from receipt of shipment.

To receive Free Returns on your eligible product(s)

    • Only product(s) that say that they are eligible for Free Returns on the product detail page are eligible for Free Returns. Free Returns only applies to product(s) fulfilled by Hohm Tech. It does not apply to the same product(s) fulfilled by any other company or entity.
    • No minimum purchase is required to receive Free Returns.
    • Free Returns is available to delivery addresses in the 50 states of the United States only, including Alaska and Hawaii. Free Returns is available to APO/FPO addresses when using a United States zip code only. Additional geographic shipping restrictions may apply to particular products.
    • If you’re not satisfied with your purchase, return the eligible product(s) in new and unused condition in the original packaging for a full refund in accordance with our returns policy. We do not refund the original shipping fees, however.
    • All product packaging, contents, and authenticity identifiers must be intact and returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been tampered with, used to any extent that shows any wear/damage after delivery will not be accepted for return.
    • Eligible product(s) must be returned using a trackable shipping method as provided. Please contact our Customer Service on hohmtech.com, enter your order number, and request to return your product(s).  If you need assistance, we will guide you through the process. We offer two options to return eligible product(s):
      • USPS drop off or pickup option: You can drop off your return at the authorized USPS location of your choice. There is no charge for this option.  Or your postal carrier can pick product(s) up.
      • FedEx drop off option: You can drop off your return at the authorized FedEx location of your choice.  This option is available for purchases which were originally shipped by FedEx Ground.
    • Hohm Tech will process your return and issue a full refund with no deduction for return shipping after receiving your return of the eligible product(s). If your return is not a result of an Hohm Tech error, we will not refund the original shipping fees. If you return product(s) that are ineligible for free returns with product(s) that are eligible for free returns, Hohm Tech may deduct the shipping costs for the ineligible products(s) from your refund amount in accordance with Hohm Tech’s general returns policy. In addition, some special product, order, or handling fees may still apply.